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Privacy Policy

This policy explains how Horizon Road for Software and Technical Solutions collects, uses, shares, and protects personal data across our mobile applications, web applications, and related services.

Last updated: 19 May 2026 Effective: 19 May 2026 Version: 1.0

01 Who We Are & Scope

This Privacy Policy is issued by Horizon Road for Software and Technical Solutions (“Horizon Road”, “we”, “us”, or “our”), a software, cybersecurity, and AI solutions company headquartered in the Arab Republic of Egypt. We act as the data controller for personal data processed through our own applications.

This policy applies to:

We refer to all of the above collectively as the “Services”. Specific apps may present a supplementary notice describing features unique to that app; that notice should be read together with this policy.

02 Data at a Glance

The table below summarizes the personal data we may process. Details follow in the sections after it.

CategoryExamplesWhy we process it
Account & contact dataName, email address, username, password (stored hashed), profile details you addCreate and secure your account, authenticate you, provide support
Usage & diagnostic dataApp interactions, feature usage, crash logs, performance metrics, device model, OS version, app version, language, approximate region from IPKeep the app stable, diagnose crashes, improve features
Location dataApproximate or precise location (only with your device permission)Deliver location-dependent features you request
CommunicationsMessages you send to support, feedback, correspondenceRespond to and resolve your requests
Payment data (future)Processed by a third-party payment provider; we receive confirmation and limited transaction metadata, not full card numbersProcess purchases or subscriptions, if and when offered

We do not sell your personal data, and we do not use it for cross-app advertising or third-party targeted advertising.

03 Information We Collect

a. Information you provide to us

When you create an account or use account-based features, you provide your name, email address, and a password. You may optionally add other profile information. When you contact support or send feedback, we collect the content of those communications and any details you choose to include.

b. Information collected automatically

When you use our apps, we and our analytics provider automatically collect usage and diagnostic data, including: actions taken in the app and features used; crash reports and error logs; performance and stability metrics; device type and model; operating system and app version; device language and settings; general technical identifiers; and approximate region derived from your IP address. This data helps us keep the Services reliable and improve them.

c. Location data

Certain features may use your device’s location (approximate and/or precise). On iOS, location is only accessed after you grant permission through the system prompt, and you can change or revoke this permission at any time in your device settings. We use location only to provide the location-dependent functionality you request and do not use it to build advertising profiles.

d. Information from third parties

If you choose to sign in using a third-party identity provider (such as Sign in with Apple or Google Sign-In, where offered in the future), we receive basic profile information from that provider in accordance with your settings with them, such as your name and email address (or a relay email, if you use Apple’s private email relay).

We do not knowingly collect more data than is necessary to operate the relevant feature, and some apps may collect only a subset of the categories above.

04 How We Use Information

We use personal data to:

We do not use your personal data for automated decision-making that produces legal or similarly significant effects on you without appropriate safeguards.

06 Third Parties & How We Share Data

We share personal data only as described here, and we require any third party that processes data on our behalf to provide at least the same level of protection for that data as set out in this policy, under written agreements limiting their use of it to the services they provide to us.

Service providers we use

Services we may add in the future

This policy will be updated before any such service that materially changes our data practices is enabled.

Other disclosures

We do not sell personal data and do not share it for cross-context behavioral advertising.

07 Data Retention

We keep personal data only for as long as necessary for the purposes described in this policy:

When data is no longer needed, we securely delete or irreversibly anonymize it.

08 Data Security

As a cybersecurity-focused company, we apply industry-standard technical and organizational measures to protect personal data, including encryption of data in transit (TLS), encryption at rest where appropriate, hashed and salted password storage, access controls on a need-to-know basis, logging and monitoring, and regular review of our safeguards. No method of transmission or storage is 100% secure, but we work to protect your data and to respond promptly to any incident in line with applicable law.

09 International Data Transfers

Horizon Road is based in Egypt, and our service providers may process data in other countries. Where personal data is transferred across borders — including from the EU/EEA or UK — we rely on appropriate safeguards such as Standard Contractual Clauses or equivalent mechanisms, so that your data remains protected consistent with this policy and applicable law.

10 Your Privacy Rights

Depending on where you live, you may have some or all of the following rights regarding your personal data:

EEA / UK (GDPR): You may exercise the rights above and lodge a complaint with your local supervisory authority.

California (CCPA/CPRA): You have the right to know, delete, and correct personal information, and to opt out of “sale” or “sharing” — note that we do not sell or share personal information as those terms are defined. We will not discriminate against you for exercising your rights.

Egypt (Personal Data Protection Law No. 151 of 2020): You have rights of access, correction, erasure, and to withdraw consent, consistent with that law.

To make a request, contact us using the details in section 16. We will verify your identity and respond within the timeframe required by applicable law. You may use an authorized agent where the law permits.

11 Account & Data Deletion

You can request deletion of your account and associated personal data at any time:

  • In the app — where available, use Settings → Account → Delete Account; or
  • By email — send a deletion request to privacy@horizonroadltd.com from your registered email address.

Once verified, we will delete or anonymize your personal data within a reasonable period (typically within 30 days), except where we are legally required to retain certain records. You may also withdraw consent or revoke device permissions (such as location) at any time through your device settings.

12 Children’s Privacy

Our Services are not directed to children under the age of 13 (or the minimum age required in your jurisdiction), and we do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will take steps to delete it. Apps intended for children, where offered, will follow the additional requirements of the applicable app marketplace and children’s privacy laws.

13 Cookies & Similar Technologies

Our mobile apps use local storage and software development kits (such as Firebase) rather than browser cookies. Our website may use essential and analytics cookies or similar technologies. Where required, we request consent for non-essential cookies, and you can manage preferences through your browser settings.

15 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technology, or legal requirements. We will revise the “Last updated” date above and, for material changes, provide a more prominent notice within the Services. Your continued use of the Services after an update means you accept the revised policy.

16 Contact Us

If you have questions, requests, or complaints about this policy or your personal data, contact us:

Entity
Horizon Road for Software and Technical Solutions
Privacy contact
privacy@horizonroadltd.com  (data requests, deletions, complaints)
General email
info@horizonroadltd.com
Phone
+20 114 229 7381
Address
7 Al-Rahma Mosque Street, Al-Kharas Village, Minya Al-Qamh Center, Sharqia Governorate, Arab Republic of Egypt
Website
horizonroadltd.com